We would like to thank you for the wonderful kitchen you and your team have created for us. From the start we felt confident that you were interested in achieving the result we wanted and you were always happy to review and change things to see what is best suited to us. This gave us time to consider what we wanted properly without feeling rushed into anything. We love the schuller units, the quality is evident.
Through the course of the installation I think we met all your team and contractors at some point. They were all without exception courteous and kind. It is always difficult having strangers working in your home, but they made very little disruption and I can honestly say I found it all enjoyable. At each stage they explained what was going on, what to expect, how long it would take etc, which was so helpful at times when the electricity or water had to go off. Mark was meticulous with his work and tidying up and consulting us on different aspects. The electrician went the extra mile to show me different lighting options to make sure I was happy with the end result and he resolved any issues. They all worked so well as a team too, helping each other along. They overcame any obstacles and reassured us, even with Julian coming afterwards to solve the final puzzle of the unusual kick plate on the dishwasher.
In addition to the contractors that did the plastering they did a very smooth finish. The silestone worktop is fabulous and Dan took a lot of time ensuring the dimensions on the template were correct, resulting in the perfect finish when they came to fit it. Dave from Carpetstore was excellent too, he fitted the flooring as if it were in his own home, neat, tidy and making sure the look was what we wanted.
It is hard to coordinate so many people in such a short space of time, where they all interact, and know where they fit in with each other, but you achieved that, so well done and thank to you all.
I must make a special mention of Julie, she took an interest and listened sympathetically when I would pop into look at colours and worktops, and she has since followed up any outstanding issues promptly to get them resolved promptly.